The Fine Print

Programs in the Education Institute are subject to change without notice. Watch the News and Updates section of this Web site for up-to-date information. REGISTRATION The preferred method of registration is on-line through our secure Web registration, controlled by E-Register. The company has been part of registration operations without incident for several years. A place is not guaranteed in any program until payment is received. An e-mail will confirm payment and placement. Registrations are accepted up to program time assuming space is available. MEMBERS For the members' discounted rate listed for each program, The Partnership recognizes all members in good standing of: Library Association of Alberta Atlantic Provinces Library Association British Columbia Library Association Manitoba Library Association Newfoundland and Labrador Library Association Northwest Territories Library Association Nova Scotia Library Association Nunavut Ontario Library Association Québec Library Association / L'Association des bibliothécaires du Québec Saskatchewan Library Association Affiliates of The Partnership associations that are entitled to members' favoured fees include: Ontario Health Libraries Association San José State University School of Library and Information Science NON-MEMBERS Since this program is created for members of The Partnership as a privilege of membership in those associations, subsidies are not extended to those members of the library community who do not support one of the associations listed. Non-members may become members at the same time they register and be eligible for the reduced member's rate immediately. GROUP RATES Since fees are based on projected costs, group reductions are very difficult to accommodate. The biggest savings the Institute provides is through Audio Conference registration by place rather than by individual. This does not undermine our ability to pay for the programs. An incentive arrangement is currently available that provides five Audio Conference sessions for the cost of four if they are purchased in one order; while the one order reduces administration costs minimally, this is really a loss leader to widen interest in the Institute. The Partnership is attempting to identify a group payment process to simplify payment procedures for large institutions. Please let us know what you need to make the operation of the Education Institute more compatible with your procedures. Such requests and explanations help a great deal in our discussions. CANCELLATIONS / REFUNDS Cancellation requests must be received in writing by FAX or e-mail three business days in advance of a program. Send your cancellation to 1-800-387-1181 or to education@thepartnership.ca. Refunds are subject to a 15% administrative charge. Substitution of another member from the institution paying for the registration is welcome without penalty. Bank charges on NSF cheques will be billed to the person being registered.